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guide
Install your eSIM
Five minutes on Wi-Fi before you fly. iPhone, Pixel, and other Android, step by step.
5 min
guideActivate after landing
When to switch data over, how validity works, and how to confirm you're connected.
3 min
guideWon't connect? Troubleshoot
Five of the most common issues and the fix for each, in order of how often they happen.
4 min
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