Data for humans.

ZingRoam is a travel eSIM — data for humans going places. Our partner carriers reserve the right to terminate our provisioning agreement if our plans are used for bulk automation, fraud, or abuse. This policy spells out what that means so we don't have to be guessy when we enforce.

You agree not to use ZingRoam to:

• Send unsolicited bulk messages (SMS, email, WhatsApp, etc.) — commonly "spam".
• Host servers, crypto miners, or other always-on services that would fingerprint as non-traveler traffic.
• Run automated scraping, crawling, or scripted traffic at volumes a person couldn't plausibly generate.
• Circumvent regional restrictions in ways that violate local laws (not just terms of service — actual laws).
• Distribute malware, run phishing infrastructure, or participate in command-and-control networks.
• Harass, threaten, or defraud anyone.
• Resell or sublicense the data allowance to third parties without a written reseller agreement with us.
• Reverse-engineer, resell, or redistribute the eSIM profile itself.
• Attempt to gain unauthorized access to our systems, carrier systems, or other users' accounts.

Plans are delivered through licensed mobile network operators in each country. Those carriers' acceptable-use policies apply to the traffic you generate on their network, layered on top of ours. Common additions: no P2P file sharing at sustained high volumes, no VoIP on some data-only plans, and a fair-use cap on high-speed data before throttling kicks in (always disclosed on the plan page).

When we suspect a violation, we act proportionally:

• Warning email for ambiguous cases with time to respond.
• Temporary data throttle while we investigate.
• Plan suspension for clear violations; the remaining balance is held for review.
• Account closure for repeat or severe violations.
• Coordination with law enforcement where activity is clearly criminal.

Suspensions triggered by mistaken signals are reversed and the plan is refunded or extended — tell us what happened and we'll make it right.

See someone using ZingRoam for something shady? Email abuse@zingroam.com with what you saw, when, and (if you have it) the plan or ICCID. Submissions are kept confidential; we don't tell the reported party who flagged them.